Remote Support can be used for software or operating system repairs, as well as general technical support and training. Distance is not a factor for remote support. The computer being repaired only needs a working broadband Internet connection. It is amazing how much can be done remotely without the computer being repaired ever being disconnected or powered down. The support software allows the screen, mouse and keyboard to be shared, so the customer can show the technician the problem, and then the tech can take over and fix it. Modern remote support software is surprisingly seamless and elegant.
If instructed, use the following link for a remote support session with me: Remote Support
Phil in his shop